How to Track Your Item

 

How to Track Your Order

1. Locate Your Tracking Number

Once your order has been shipped, you will receive a confirmation email that includes a tracking number. This number is essential for tracking your shipment. If you haven't received your tracking number, please check your email’s spam or junk folder, or contact our customer service team for assistance.

2. Track Your Order

To track your shipment directly on our website, please enter your tracking number below:

 

3. Review Your Shipment Status

After submitting your tracking number, you will be redirected to ParcelsApp, where you can view the status of your shipment, including its location and estimated delivery date.

4. Troubleshooting

  • No Tracking Information: If no tracking information is available, it may be due to a delay in the carrier's system updates. Please wait 24-48 hours after receiving your tracking number and try again.
  • Issues with Tracking: If you encounter any problems with tracking or if you believe your shipment is delayed, please contact our customer service team for assistance.

5. Contact Us

If you have any questions about tracking your order or need further assistance, please contact us at:

Email: customerservice@giftyful.com